Get Pro Quote

Request Your Quote

+
Drag & Drop Your List (CSV, Excel, PDF) or Technical Drawings (PDF)
Available file formats: stp, step, stl, igs, iges, prt, sldprt, sat, x_t, jpg, png, pdf, jpeg, zip, rar

FAQ

1.Are you a manufacturer or a trading company?

We are a trading company with deep operational integration across our core supplier network.

Unlike standard trading firms, we hold strategic equity investments in key manufacturing facilities—giving us direct control over production capabilities. We also collaborate closely with our factory partners on joint R&D and hold exclusive distribution rights for select product lines.

2.What is your lead time?
It depends on your order quantity and packaging requirements: The shortest lead time is 7 days.
Our Brand & Neutral Packaging: 30–40 days.
Customized Brand Packaging: 40–50 days.
3.What is your warranty period?
12 months from the B/L date.
Special products are subject to separate agreements.
4.We usually source from Europe, Turkey, and Brazil, and have never bought from a Chinese supplier. Why should we choose you?

The fact is: you are likely already utilizing Chinese engineering, but paying extra for European or Brazilian labels.Choosing CHANCEPAR is about taking back control of your profit. As a specialist with 15+ years of experience, we provide direct access to IATF 16949 certified factories that serve as OEMs for the European Big 7 and US Class 8. We deliver the same physical reliability as premium brands—proven by a verified warranty rate below 0.5%—but without the middleman markups. This allows you to lower procurement costs and win more market share.

5.How do you handle feedback and complaints regarding quality?
Our claims process is governed by a strict Standard Operating Procedure (SOP) to ensure fairness and transparency. To initiate a claim, simply submit our official form with clear evidence and the CHANCE Lot No.—this allows our technical team to trace the manufacturing batch and provide a resolution within 1-5 business days. Verified defects are resolved via free replacement or credit note. This rigorous, data-driven oversight is the foundation of our high-level quality consistency, ensuring your fleets stay on the road with zero-friction support.
↳ View our full Warranty Terms & Requirements (PDF)
6.What payment methods and terms do you accept?
  • Standard Terms (for new clients):30% deposit upon order confirmation, with the remaining 70% balance paid before shipment.
  • Flexible Credit Terms (for established partners):We offer extended credit terms for valued, long-term clients. Credit availability is evaluated case-by-case based on our cooperation history, mutual trust, and specific project requirements.
7.What is your Minimum Order Quantity (MOQ)?

For our CHANCEPAR brand products or neutral packaging, there is no MOQ requirement—provided the items are in stock or the production lead time allows.

For customized packaging, the MOQ is 100 pieces per box size (products using the same box size can be combined to meet this quantity). Please note that for custom box orders under 500 pieces, the unit price will be higher due to fixed printing setup costs.

8.Which markets or regions do you currently supply to?

Our primary markets are Europe and South America. Below is an overview of our key operating regions:

Europe: Finland, Italy, Germany, Russia, etc.

South America: Brazil, Chile, Peru, Argentina, Bolivia, Venezuela, etc.

Africa: Algeria, South Africa

Middle East: Saudi Arabia

(We also serve clients worldwide. Feel free to contact us to check shipping and distribution availability for your country.)

9.Do you participate in international trade shows, and which ones do you main attend?

Yes, we actively participate in major global industry exhibitions every year to meet with clients and showcase our latest products. Our key trade shows include:

Automechanika Frankfurt (Germany),Automec (Brazil),Automechanika Shanghai (China)Expo Transporte Guadalajara (Mexico)

(We publish our upcoming booth numbers and exhibition schedules on our website news section ahead of each event. Feel free to reach out to schedule an on-site meeting!)

contact information

30.237791779122485, 120.24647316602167

map1

Hangzhou, Zhejiang Province, China

Hong Kong Special Administrative Region

Republic of Peru

Republic of Panama

Italian Republic

Federal Republic of Germany
Republic of Finland
Republic of Poland
Russian Federation
Federative Republic of Brazil
Republic of Chile
Argentine Republic
Republic of Ecuador
Bolivarian Republic of Venezuela
Oriental Republic of Uruguay
Plurinational State of Bolivia
United States of America
United Mexican States
Republic of Türkiye
Kingdom of Saudi Arabia
Republic of Kazakhstan
Republic of Azerbaijan
Democratic Socialist Republic of Sri Lanka
People's Democratic Republic of Algeria
Republic of South Africa

B2B Qualification & Compliance Policy

1. B2B Exclusive Operations

CHANCEPAR operates exclusively as a business-to-business (B2B) trading enterprise. We supply independent aftermarket heavy truck components strictly to verified corporate partners. To maintain the efficiency of our supply chain and protect our commercial pricing structures, we do not service individual retail consumers or “DIY” purchasers.

2. Eligible Entities

We grant access to our technical specifications, OE cross-reference systems, and commercial pricing only to the following professional categories:
Regional Distributors: Wholesalers and importers with established distribution networks.
Fleet Operators: Entities managing verified commercial vehicle fleets.
Certified Workshops: Specialized repair facilities for European heavy-duty truck brands.

3. Verification Process & Communication

To request a quote or technical data, applicants must provide verifiable corporate credentials.
Comprehensive Identity Verification: If necessary, we may require sufficient information to verify your status as a legitimate B2B buyer. This may include your official company name, website, corporate social media profiles, or other relevant business credentials (you are not required to provide all of these, only enough information to verify your identity).
Business Email Required: Inquiries must be submitted via a registered corporate email domain. Submissions using generic email providers (e.g., @gmail.com, @yahoo.com) will be automatically filtered or require secondary business verification (such as a valid company website or Tax ID).
Commercial Alignment: Our operations are designed for international trade supply chains, typically operating on standard B2B fulfillment cycles with roughly 50-day lead times. We require applicants to possess corresponding commercial purchasing capabilities.

4. Compliance Enforcement

CHANCEPAR reserves the right to audit the corporate credentials of any applicant. Any attempt to misrepresent commercial status in order to access wholesale pricing or technical data will result in immediate rejection. We reserve the right to permanently revoke access to our catalogs, pending quotations, and technical support without further notice.